• What is your location?

         We are located in Caddens, Penrith and it is 48 kilometers west of the Sydney Central Business District.

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• What areas do you service?

         We service Sydney and Western Sydney and the surrounding suburbs.  If you are outside these areas, please get in touch to us and we are happy to discuss.

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• How much space is needed for the set up?

         We require a 3m x 3m (10 ft x 10ft) space. This is enough room for the booth, printer, backdrop stand and props table. We also require access close to the power.

 

• Do you set up and pack- down?

        Yes, we will arrive early to set up and usually will take about an hour to make sure the booth is perfectly ready. We pack down after your hire time and both set -up and pack-down are outside your rental time. If you need an early set up, please let us know and we are happy to assist.

 

• The venue is outdoor, can you set up outside?

         Yes we can, however, please ensure the set-up venue has access to power and require sufficient protection from weather condition so as the equipment is secured.

 

• Can we customize the photo prints?

         Surely, we offer an option to customize a photo strip of your theme, captions and logos. You can also head to our photo templates, and we have a few designs that you might be fascinated.

 

•  Do we get a copy of all the photos taken?

        Absolutely! We will send you a digital copy of all photos via email with a link through fotoshare cloud taken during the event.  The online gallery will remain in our file for 3 months and please ensure to download your digital copies once you have received the digital copy from our end. Once the file has been removed, this cannot be retrieved.

 

•  How can I book?

       You can go straight to book online or you may contact us via email. In order to secure the date, we require a deposit of 50% of the total cost of the package that you have selected for your event. Also, by payment of the deposit, you agree to our terms and conditions (please read – find as the subpage under book online ).The remaining balance of the invoice is due in 7 days or 1 week before your event.

 

• I have more questions?

        Please do not hesitate to contact us and we will try to get back to you as soon as possible.